CENTRE FOR GENDER EQUITY AND EMPOWRMENT
SERVICE DELIVERY CHARTER
Motto: Inclusivity and Gender Responsiveness in Service Delivery
Email:
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SERVICES PROVIDED |
CUSTOMER REQUIREMENTS |
CHARGES/ COST (Kshs.) |
TIME |
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Dissemination of Gender Policy and Sexual &Gender-Based Violence Policy |
· Approval · Venue · Refreshments · Resource persons · LCD Projector · Laptop · Resource materials |
Free |
1-3 days after approval |
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Training of curriculum developers on Gender Mainstreaming |
· Approval · Venue · Refreshments · Resource persons · LCD Projector · Laptop · Resource materials |
Free |
1-3 days after approval |
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Capacity building for members of staff to conduct gender responsive research |
· All the above |
Free |
Semi-Annually |
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Gender sensitization & training for students and staff |
· All the above |
Free |
3-4 days |
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Collecting gender disaggregated data |
· Approval · Data collecting tools |
Free |
Quarterly |
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Collaboration with stakeholders on gender related issues |
· Grant Proposals |
Free |
Continuously |
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Addressing Gender-based violence and sexual harassment incidents |
· Reported cases · Evidence |
Free |
Immediately |
WE ARE COMMITTED TO COURTESY AND EXCELLENCE IN SERVICE DELIVERY
Any service rendered that does not conform to the above service standards or any officer who does not live up to the commitment of courtesy and excellence in service delivery should be reported to:
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Director, Centre for Gender Equity and Empowerment
Tel: +254 20 8704333 Email:
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The Vice-Chancellor Kenyatta University P.O Box 43844-00100 Nairobi Tel. +254 20 8703858
Mobile +254 710890005 Email:
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HUDUMA BORA NI HAKI YAKO